Privacy Policy

Last updated: 15 June 2026

1. Who We Are

VocabMate ("we", "us", "our") is a free vocabulary learning app for primary school students, available at vocabmateapp.com. If you have questions about this policy, contact us at hello@vocabmateapp.com.

2. What Information We Collect

We collect the minimum information needed to provide the service:

• Parent / guardian account: Your name and email address, provided when you sign in with Google or email.
• Child profiles: A first name (or nickname) you choose for each child. We do not collect the child's real name, date of birth, school, or any other identifying information.
• Game activity: Points earned, lessons completed, and game history for each child profile — used to show progress and leaderboard scores.

We do not collect location data, device identifiers, browsing history, or any sensitive personal information.

3. How We Use Your Information

• To provide and operate the VocabMate app
• To save child profiles and track their learning progress
• To display leaderboard scores within your household
• To send you important service updates (e.g. if we change this policy)

We do not use your information for advertising, sell it to third parties, or use it for any purpose other than operating VocabMate.

4. Children's Privacy

VocabMate is designed so that children do not need to create accounts or submit personal information. All accounts are created and managed by a parent or guardian. Child profiles contain only a chosen name and game scores.

We do not knowingly collect personal information directly from children under 13. If you believe we have inadvertently done so, please contact us immediately and we will delete it.

5. Third-Party Services

We use the following trusted third-party services to operate VocabMate:

• Clerk (clerk.com) — Handles sign-in and account authentication. Clerk stores your email address and manages your login session. See Clerk's Privacy Policy.
• Google OAuth — Used if you choose to sign in with your Google account. We only receive your name and email from Google. See Google's Privacy Policy.
• MongoDB Atlas (mongodb.com) — Stores child profile data and game scores securely in Australia (AWS Sydney, ap-southeast-2). See MongoDB's Privacy Policy.
• Render (render.com) — Hosts the VocabMate application. See Render's Privacy Policy.

6. Data Storage and Security

Your data is stored on secure, encrypted servers hosted in Australia (AWS Sydney, ap-southeast-2). We use HTTPS for all data in transit. Access to account data is restricted to the account holder. We do not store passwords — authentication is handled by Clerk.

7. Data Retention and Deletion

You can delete child profiles at any time from the Parent Admin panel — this permanently removes all associated points, history, and rewards. To delete your entire account and all associated data, contact us at hello@vocabmateapp.com and we will process your request within 30 days.

8. Cookies

VocabMate uses only essential cookies required for authentication (managed by Clerk). We do not use advertising or tracking cookies.

9. Your Rights

You have the right to access, correct, or delete your personal information at any time. To exercise these rights, contact us at hello@vocabmateapp.com.

10. Changes to This Policy

If we make significant changes to this policy, we will update the date at the top of this page. Continued use of VocabMate after changes means you accept the updated policy.

11. Contact

Questions or concerns? Email us at hello@vocabmateapp.com.